ORDERING POLICY

HO DESIGNS


A made to measure Costume order placed with HQ Designs can be received with us by either telephone, facsimile or email, or via this website or in person at our showroom.

Once an order is received, depending on the design requirements, it will be processed and entered into our work schedule timetable.

Confirmation will then be sent to you detailing the expected date for completion of your costume.

An order is not confirmed until a deposit is received. To enable HQ DESIGNS to complete your order in time frame detailed, please ensure that you make the payment of the required deposit when placing the order.

We require a $500 deposit for Latin orders and $1000 for the Ballroom/New Vogue style.

$350.00 per item ordered for menswear.

ACCESSORIES, PRE WORN DRESSES, HQ DANCE WEAR, MENSWEAR ORDERING POLICY


As with a made to measure all of the above orders can be received through the same methods.


Unless stated on the website, the price of the goods will be quoted to you at the time of placing the order including shipping.


HQ DESIGNS reserve the right to make changes as necessary without notice.


All prices quoted on the site are exclusive of GST.


Postage costs are dependent upon the size, weight, and destination of the parcel as well as the speed of delivery required.  Please refer to our postage page for further information.


When you have ordered the goods, HQ DESIGNS will start to prepare your order. Once this has commenced the order cannot be cancelled in any way. Payment to HQ DESIGNS is required in advance of delivery. If goods are not available you will be notified & given the option of a back order, credit or refund on the out of stock items.


PAYMENT METHODS We accept the following payment methods;


Electronic Funds Transfer (EFT)

(Electronically transfer money via Internet)

Direct Bank Deposit.

(Please contact us for bank details)

· Visa/MasterCard.

· Money order (In Australian dollars)

. Paypal via our shopping cart.

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