FINAL PAYMENT/CANCELLATION POLICY

HQ DESIGNS


Please note that under no circumstances will we release a costume to anyone without full payment. 


We recommend that you use your initial requested budget as stated on the order form as a guide, remembering to take into account and add postal costs and stones, stoning and at times some accessories as additional costs on top of your dress price.


If the circumstance arises and you require your order to be cancelled, certain criteria is required, we will refund the deposit less a $50 ex GST admin fee if no design has been started & a $100 ex GST design fee when the design is in progress.


If the garment is in production, relevant labour and material charges will also apply.


If the costume  is fully completed then full payment must be made.



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